ประสบการณ์ทั้งหมด : |
7 ปี |
1. ประสบการณ์ทำงาน |
เริ่มจาก : |
พฤษภาคม
2543
ถึง
สิงหาคม
2550
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บริษัท : |
สมาชิกเท่านั้น |
ที่อยู่บริษัท : |
18 SCB Park Plaza West tower2 Fr6 Chatujak BKK |
ตำแหน่ง : |
Collection&Legal Supervisor |
เงินเดือน : |
สมาชิกเท่านั้น บาท |
ลักษณะงานที่ทำ : |
Collection / Repossession Responsibilities
1. Assign delinquent accounts to each collector for following up those customers to update their repayment. Check workload from time to time and assist collectors when necessary.
2. Monitor and supervise collections to perform effectively for individual target achievement.
3. Proceed issuing warning letters to all delinquent accounts on daily basis and ensure all returned mails being handed properly by Collectors
4. Take appropriate actions / recommend actions for handing of suspected skip accounts properly.
5. Respond for delinquent accounts which can not be handling by collectors in order to identify and solve the problems for customers and protect the companys interest.
6. Evaluate and keep records each collectors performance. Advice and training provided to collectors to increase efficiency and eliminate inefficient handling
7. Promptly recognize the potential loss accounts and prepare potential loss review in order to be treated / monitored with specially actions and recommend actions for authorized approval. Also keep record of the progress collections and repo and report to MD and Credit Manager on weekly basis.
8. Maintain delinquency within specified parameters and ensure all past due accounts receiving daily follow up
9. Create reports for tracking collectors and repo teams performances.
10. Keep track on repo team performance.
11. Issue the letter of cancellation and demanding letter to potential loss accounts and prepare Power of Attorney for repo agents or legal firms to proceed repossession or take further actions promptly.
12. Recommend bidding price for repo cars in auction for approval and following up salvage accounts by legal actions
13. Maintain delinquency within specified parameters and ensure all past due accounts receiving daily follow up
14. All repossessions, potential losses and expenses controlled. Files promptly reviewed and routed through management.
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